In addition to statutory rights we are pleased to offer an on unsuitable goods providing a proof of purchase from the kexin online store is provided. All items must be returned to the kexin Liu Ltd. store within 14 days of purchase at the customers own expense. We advise that the goods be sent by recorded delivery as Kexin Liu Ltd. cannot accept responsibility for any goods lost in transit. Customers are also advised sale items and reduced goods cannot be exchanged or refunded. Customers should be aware that any postage charges will not be refunded.

This does not effect your statutory rights as a consumer.

Postage & Packing Costs

£25 International (Royal Mail International Signed-for Delivery) £10 UK (Royal Mail First Class Recorded Delivery)

Payment Info

We will process your payment upon receipt of all required card details. For your security and peace of mind we will not keep your credit card details on record.

Delivery Times

We will advise you of any fulfilment or stock issues at the time of payment via email. We typically aim look to complete and fulfil your order within 7 working days.